“Emotional Intelligence is the ability to sense, understand, value and effectively apply the power of emotions as a source of human energy, information, trust, creativity, and influence.” —Daniel Goleman
Appreciative Inquiry (AI) is a capacity building approach that selectively seeks to locate, highlight, and illuminate the life-giving forces within an organisation or community. AI seeks out the best of “what is” to help ignite the collective imagination of “what might be”. The aim is to generate new knowledge that…
Markets are showing a strong trend towards value based business. Consumers' choices about what they buy of services, products and entertainment are based more and more on values. Price is a value, but others have taken over, like uniqueness, quality, sustainability, content and substance. Even values about the company producing…